Data is the lifeblood of the modern enterprise, but large organizations generate vastly more information than they can usefully analyze. Cognitive computing is helping enterprises find better ways to improve insights, uncover threats and reveal opportunities.
As enterprises transform into a cognitive organization, they are resolving daunting challenges and creating innovate ways to compete and service their customers. Our Synthesys platform outperforms legacy technologies, changing expectations by improving insights while delivering more valuable outcomes.
Virtually every action taken in a business results in data. As customers, operations, employees, logistics, IT and a myriad of other activities are managed, the resulting communications, processes, and information collectively build a detailed picture of the business.
In most organizations, human communications account for 80% of total business data. The challenge faced is that this data is largely overlooked by conventional analytics and search solutions, which are unable to make sense of ordinary interactions within text, voice, and image data. The failure to capture a holistic view of the complex reality of the business environment results in crucial insights and beneficial outcomes being missed.
Cognitive computing directly addresses these challenges. Our cognitive computing based platform, Synthesys, understands context and emulates human reasoning and transforms huge volumes of human generated data into valuable knowledge. And like a human, Synthesys learns and improves with experience. Its accuracy and efficiency makes it possible to monitor 100% of an organization's data, making knowledge workers more productive and raising business performance in ways that no one thought previously possible.
[Digital Reasoning] enables the proactive identification of potential risks across our business and continuous learning from the resulting reviews.
Using Synthesys gives our team the means to discover potential problems and act on them before they ripen into actual problems.